Broken down by individual consultants

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The case of an automatic call machine, you don't waste time - the system calls itself, at the same time showing the consultant information about the previous fail call from the patient.  Relationship maintenance mechanism , in the case of regular patients - intification of the caller and automatic transfer of the call to the consultant with whom he last spoke. The function brings two basic benefits the consultant immiately knows who is calling him and does not have to waste time on intification, and the patient receives personaliz service.

Which is an extremely valuable element of building his loyalty. Telephone registration of a patient - uneven load on the line Customers from the industry indicate that the work of remote registration in mical USA WhatsApp Number List facilities sometimes has quieter periods, but also peak hours, when the phones go off. The following system functions will be perfect for such situations  Overflow queues - when the waiting time for a call is longer than expect, calls are automatically rout to other partments, to specific people.



These ad hoc consultants will support the first line of contact during peak periods, and go about their business during normal times.  Monitoring the load on consultants - allows real-time assessment of the number of pending and handl calls. Thanks to this, you can react quickly if one of the consultants doesn't make it. Telephone registration of the patient - effect Data from our customers - not only from the mical industry - show that the use of these solutions increases the number of calls answer to , and if you add a call back within minutes.